A Warm Embrace: How the Academic Library Building Demonstrates Care for Users

Presentation Type: Stacks/Wellbeing

Presenters: Test, ,

Abstract: Universities in recent years have increased their focus on student mental health and well-being. Campus libraries are following suit by establishing new services and partnerships with this in mind, to demonstrate that the library understands and cares about those who use it. What’s considered less often is how the library building, separate from library employees and services, illustrates care for the user. Conversely, the building can demonstrate a lack of care for those who occupy it. As used here, the “building” includes furniture/equipment, layout and functionality, wayfinding, architecture and infrastructure, and other elements not always considered recognized library “services.” This presentation will explore a variety of ways that the architecture and infrastructure of an academic library can illustrate care for and understanding of Library users. As primary advocates for users, access services employees can serve in observation and advocacy roles for enhancements to how the library building can demonstrate care for those who enter its doors. The presentation should spark reflection on one’s own building and what it says to users about the library’s care for and sympathy toward them. The session will include a think/pair/share exercise to help attendees identify concrete ways they could spark positive changes locally.

Session Date: 11/20/24

Start Time: 1:45 pm

End Time: 2:30 pm

Location: GLC-235

Format: Test

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